Car Charged UK
Back office support team
Regular EVCP maintenance
One dedicated point
support is vital to success
For our clients, we recognise that having a customer care package tailored to your specific business, location and requirements is vital to your success. Therefore, we offer our expertise in supporting all of our customers operating commercial and business premises with large, multi-site car parks. These include (but are not limited to) large workplaces, businesses with a fleet of vehicles and chains operating destination locations such as pub-restaurants, tourist attractions and supermarkets.
The services we offer
- Our Help Desk manages the end-to-end processes from initial enquiry to installation and ongoing support.
- You receive 24/7 remote, multi-site support and aftercare for both reactive and planned maintenance of your equipment.
- One dedicated point of contact ensures a smooth customer journey for you with an efficient and effective service.
- Daily monitoring of your EVCPs ensures reliable performance.
- Account management for monetised systems provides new revenues without the administration and hassle.